Privacy Policy

Roamivra / Customer care

Privacy Policy

Your information, explained How Roamivra may collect and use information when you shop or contact us.

Who we are

Roamivra is operated by Sichuan Yuanshan Water Technology Co., Ltd. This notice describes information processed in connection with roamivra.com. For privacy questions, email service@roamivra.com.

Information we collect

Depending on your interaction with the store, we may process contact and account details, delivery and billing information, order history, communications with support, and device or usage information generated by your visit. Payment details are handled through the checkout and its payment providers; do not send payment credentials by email.

How information is used

We use information to process orders, deliver products, provide support, manage returns, secure and improve the store, meet legal obligations, and send marketing communications where permitted. The specific legal bases and rights available to you depend on your location and applicable law.

Who may receive information

Information may be shared as needed with our ecommerce platform, payment processors, delivery and fulfillment partners, customer service providers, analytics or advertising providers that are actually enabled, and authorities where the law requires it. Their use of information may be governed by their own terms and privacy notices.

Cookies and choices

The store may use cookies and similar technologies for essential functions, analytics, and advertising depending on its active settings. Where available, use the store’s cookie banner or privacy choices controls to manage optional technologies. You can also adjust browser settings, although some functions may be affected.

Retention, transfers, and security

We retain information for as long as reasonably necessary for orders, customer service, accounting, dispute handling, and legal obligations. Information may be processed in countries other than yours by service providers. We take reasonable measures to protect information, but no online system is completely secure.

Your rights and contact

Depending on your location, you may have rights to access, correct, delete, or object to certain processing, or to withdraw consent. Email service@roamivra.com to make a request. We may need to verify your identity. You can unsubscribe from marketing emails using the link in the message.

Children and changes

The store is intended for adults making purchases. We may update this notice as our practices or applicable requirements change; the published version should show its effective date.