Where we ship

Available destinations and shipping options are shown during checkout. If an address cannot be served, checkout may not offer a shipping option. We cannot deliver to every destination or address type.

Processing and delivery estimates

Review the fulfillment and delivery information shown on the product page and at checkout before ordering. Delivery estimates are estimates, not guaranteed arrival dates, unless an express guarantee is stated. Orders may take additional time during holidays, severe weather, customs processing, or carrier disruptions.

Shipping charges and customs

Shipping charges, where applicable, are calculated and displayed before you complete checkout. For cross-border orders, customs duties, import taxes, and clearance fees may apply. Whether these are collected at checkout or on delivery must be shown clearly for the destination. Contact us before ordering if you need clarification.

Tracking and split shipments

We will send a shipping notification when tracking information is available. Tracking scans may appear after a carrier first receives the parcel. An order with multiple items may arrive in separate packages; the shipping notification will provide the available details.

Address changes and delivery issues

Check your address carefully at checkout. If you notice an error, email service@roamivra.com immediately with your order number. We will try to help before dispatch, but cannot guarantee a change after processing starts. For a missing, delayed, or marked-delivered parcel, contact us so we can review the carrier information with you.

Unexpected delays

If we cannot ship within the timeframe we communicated, we will contact you with updated information and the options available to you, including cancellation and a refund where required by applicable law.